FAQ
Do you serve Valencia, CA?
Yes. Valencia is one of the original communities that merged to form the city of Santa Clarita, and it's fully covered under our Santa Clarita Valley service area. We work throughout Valencia's many master-planned neighborhoods, from established villages near Interstate 5 to newer developments like Tesoro Highlands and FivePoint Valencia, as well as the commercial areas around Valencia Town Center. Whether it's a home or a business, our team responds to water, fire, mold, sewage, and storm damage.
How fast can you respond to an emergency in Valencia?
We aim for the same 60-minute response commitment we hold across our full Santa Clarita Valley coverage. Valencia's well-connected layout along Interstate 5 and its network of major roads typically allows our crews to reach properties quickly once dispatched. Whether you're in an established neighborhood, a newer development like FivePoint Valencia, or a commercial property near Valencia Town Center, we move straight into mitigation, whether that's water extraction, fire containment, or storm cleanup.
What restoration services are available in Valencia?
We offer water damage cleanup, sewage damage cleanup, mold removal, fire damage cleanup, and storm and natural disaster restoration. Valencia's mix of newer master-planned homes, condos, and townhomes means we frequently handle water damage from appliance failures, burst pipes, and plumbing issues, alongside storm-related damage from seasonal rain. We also serve the commercial properties throughout Valencia Town Center and surrounding business areas. Every job includes mitigation plus full rebuild work.
Are you licensed and certified to work in Valencia?
Yes. Boardwalk Contractors is IICRC certified, licensed with the California State License Board, and a lead-safe certified firm, standards that apply to every property we service, including homes and businesses throughout Valencia. We also back our repairs with a 5-year workmanship warranty. These credentials are typically required for insurance claims and confirm our mitigation and rebuild work meets recognized industry and state standards rather than informal practices.
Do you work with my insurance for a Valencia claim?
Yes, we coordinate directly with insurance providers on restoration claims for Valencia customers, documenting damage thoroughly and communicating with your adjuster about scope and cost. Coverage can vary by policy, particularly for water damage, storm events, or commercial property claims, so we recommend confirming specifics with your insurer. Our team can walk through the initial assessment with you and advise on what documentation your claim is likely to need.
.png)
.png)



